Operations Director (Facilities & Estate Management)
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| Job Type | |
| Location | London |
| Area | London, England |
| Sector | Residential Property ManagementCommercial Property Management |
| Salary | £85000 - £95000 per annum |
| Start Date | ASAP |
| Advertiser | Hexagon Group |
| Job Ref | 34135_1734386901 |
- Description
Operations Director (Facilities & Estate Management)
London
£85,000 - £95,000
Hexagon Group are delighted to partner with a leading real estate practice who have a rare opportunity for an Operations Director to oversee the management and performance of mixed-use estates across our client's property management portfolio, which will include some of the UK's iconic estates. As the Operations Director in charge of our clients' mixed-use estates, you will ideally have experience in dealing with residential units, commercial office space, and retail / leisure assets.
Key Responsibilities:
- Leadership & Team Management:
Lead, mentor, and develop various estate management teams, promoting a culture of high performance and collaboration.- Operational Oversight:
Ensuring seamless delivery of services, compliance with health and safety regulations, and superior occupier experiences across each estate.- Financial Management:
Oversee service charge budgets, cost management, and contractor agreements, ensuring optimal allocation of resources.- Client & Stakeholder Engagement:
Build strong relationships with clients and internal senior stakeholders, providing operational updates and contributing to strategic decision-making processes.- Compliance & ESG:
Ensure adherence to health, safety, and environmental standards, with a focus on sustainability and energy-efficient practices.Person Specification:
- Proven experience in managing large, mixed-use developments, including residential, retail, and commercial spaces.
- Expertise in facilities management, service charge budgets, and contractor oversight.
- Strong leadership skills with a track record of managing diverse, cross-functional teams.
- Excellent communication, stakeholder engagement, and problem-solving abilities.
- Relevant qualifications (e.g., IWFM Level 4, IOSH, RICS, NEBOSH) and a solid understanding of health, safety, and ESG requirements.
This is a rare opportunity to take a leadership role within a prestigious real estate practice, driving operational excellence across a landmark portfolio.
- Leadership & Team Management: